This was my 6th or 7th order from Patch Plants. I used to receive good quality of plants from patch so I kept using Patch.
On one of the past orders, I got ZZ plant (Zanzibar Gem), Calathea Orbifolia (Prayer Plant) and Phlebodium aureum(blue star fern). The ZZ plant was okay but the Prayer Plant had the worst quality out of all previous orders. (Swiss cheese plant is the worst one now though) Phlebodium aureum and Calathea Orbifolia had brown-ish leaves and there were weird marks on leaves. Also they looked vulnerable.
I thought that was a one-off lapse in quality so I bought another plant from Patch, expecting a nice quality of plant as before.
This is what I received from Patch. I couldn’t believe what I got. It’s Swiss cheese plant (Monstera adansonii) and it’s broken and withered. Also one leaf had torn. I don’t understand why they gave me this shitty looking plant. I’m trying to save this plant but I don’t think I can. It’s too vulnerable.
I sent this picture to Patch and they said a replacement plant was going to be delivered. They delivered a DIFFERENT plant to a DIFFERENT HOUSE. They never delivered to a different house before. It wasn’t even to my next door neighbours or my neighbourhood. So I couldn’t even pick it up. So in the end, they refunded money.
I’m not going to use Patch again.
HaeunGarden 